Frequently Asked Questions
Everything you need to know about your next Seiko timepiece.
Are your Seiko watches authentic and include a warranty?
Yes, all our timepieces are 100% authentic and come with the official Seiko international manufacturer warranty and original packaging.
What is the difference between Seiko Automatic and Quartz movements?
Automatic watches are powered by the movement of your wrist, while Quartz watches are battery-powered for high-precision timekeeping.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days, while express options are available at checkout for 1-2 day delivery.
What is your return policy for luxury watches?
We offer a 30-day return policy for unworn watches in their original condition with all protective films and tags intact.
Do you offer watch resizing services?
Yes, we provide complimentary bracelet resizing for all stainless steel models. Please specify your wrist measurement in the order notes.
How should I maintain my water-resistant Seiko watch?
We recommend rinsing your watch with fresh water after exposure to salt water and having the gaskets checked every two years to ensure seal integrity.